No surprises

• 01
  You get told what it isDiagnosis in plain English, with the broken part in your hand if you want it.
• 02
  You get the final price firstYou hear it before a wrench is turned and the parts are ordered, and you get a call before anything changes it.
• 03
  Parts that belong on itOEM where it matters, quality aftermarket where it saves you money and loses nothing.
• 04
  It gets ridden before you get itNothing goes back to a customer on a guess that it is fixed.

From the phone call to the test ride

1. Call or textTell us what it is and what it’s doing. We’ll tell you whether to bring it straight in or wait for a slot.
2. Drop it off — or we fetch itOn a trailer, on its own wheels, or on ours. Pickup is available, distance depending.
3. DiagnosisWe find what’s actually wrong, not just what’s easiest to replace. You can see it if you want to.
4. The final priceBefore a wrench is turned and before a part is ordered. You decide, and nothing happens until you do.
5. The repairDone with parts that belong on it. If something else turns up, you get a call first — never a surprise on the bill.
6. Test ride & pickupIt gets ridden before it goes back. Then it’s yours — collect it, or we bring it home.